Grays Harbor Community Hospital fares well on Consumer Reports surgical ratings


Consumer Reports magazine has rated hospitals for safety and success factors related to surgery and gives Grays Harbor Community Hospital a four in a rating scale that ranks hospitals from better (five) to worse (one) in various categories.

It says the ratings for the surgery category are based on “adverse event rates (a measure based on mortality or staying in the hospital longer than expected) for close to 100 surgical procedures. The rates are compared with predicted averages based on the kinds of patients the hospital cares for and the types of surgeries it performs.”

The ratings are part of a story in the magazine’s September issue. Subscribers can look at more detailed reports online.

The hospital noted that in the surgery category, Grays Harbor Community Hospital rated above Capital Medical Center and Providence St. Peter Hospital, both located in Olympia, as well as UW Medicine/Harborview Medical Center, and Swedish Medical Center-Cherry Hill, located in Seattle. “What this recognition from Consumer Reports means for communities like Grays Harbor is that you don’t have to go to Olympia or Seattle to receive the best quality care,” says Pete Scroggs, Grays Harbor Community Hospital Board president.

The online magazine ratings list five categories, including surgery. The overall safety score for Community Hospital was 49 out of 100. For bloodstream infections, the score was three out of five and for “avoiding readmissions” and “drug information” the scores were two out of five.

The report is based on a ratings method that examined the results of 27 different kinds of scheduled surgeries, giving each hospital an overall surgery rating. The analysis looked heavily toward the correlation with complications and recovery of patients after surgery, using data collected through medical claims and clinical records.

“Our surgery ratings give patients more information so that they can make informed choices before surgery,” says John Santa, M.D., M.P.H., medical director of Consumer Reports Health.

The rating is a positive step toward transparency among health care services and shows the success rate of Grays Harbor Community Hospital surgeries to be among the best, hospital officials said.

“It’s wonderful to be nationally recognized for the hard work and quality care that we consistently do at Grays Harbor Community Hospital,” Dr. Nicholas Hallak, chairman of the Community Hospital Surgical Department. “It’s good for people to know that community hospitals are achieving results that are comparable or even better than the larger hospitals.”

“This recognition should also be shared with the entire staff of Grays Harbor Community Hospital; the surgeons, anesthesiologists, clinical and non-clinical staff. They all work together as a team to support and care for each patient,” said hospital CEO Tom Jensen.