The state’s new recreational license sales system became operational this week, and Washington Department of Fish and Wildlife officials say the switch from the old system went as smoothly as possible.
The new system began selling hunting and fishing licenses and the Discover Pass Dec. 18, several hours earlier than expected, said Licensing Division Manager Peter Vernie. “This secure, next-generation system will improve service to our customers and to the approximately 600 retailers across the state who partner with us,” he said.
The new system has a single log-in that provides customers access to their data and allows them to buy licenses and report harvest activity. The old system required customers to log-in multiple times to access separate features, such as harvest reporting.
Vernie said the new system also underwent extensive security reviews by the state’s cyber-security and technology agencies before it was approved for launch. The old system was hacked this past spring, compromising the personal information of more than two million users.
Anyone who has questions or difficulty using the system should call the Licensing Division’s customer service desk at (360) 902-2464 between 7:30 a.m. and 4:45 p.m. on weekdays, or send an email to licensing@dfw.wa.gov.
In the first 48 hours of operation, Vernie said the new system processed more than 1,000 customer transactions through dealer sales, phone sales and the internet. The department sells about 2.5 million hunting and fishing licenses and related recreational permits each year, generating about $55 million in revenue that directly supports recreation programs and hunting and fishing opportunities. The system also sells the Discover Pass throughout the state.
License fees did not change with the release of the new system. Most license items for the 2017-18 license year, which begins April 1, 2017, will be available for sale in the new system in mid-January, 2017. Until then, all products for the 2016-17 license year will remain available. Individuals can access the licensing system at: https://fishhunt.dfw.wa.gov/
