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ESAPet.com Review: Can They Make Your Pet an Official ESA?

ESA Pet is an online service that makes getting an emotional support letter for your pet easy.

Available online, ESA Pet provides you with an ESA or PSD letter from a licensed therapist. Plus, you get a full refund if your letter doesn’t work.

Is ESA Pet legit? How does it work? Keep reading to learn everything you need about ESA Pet today.

What is ESA Pet?

ESA Pet is an online service for pet owners who want a legally valid emotional support letter for their furry friend.

With ESA Pet, you can get an emotional support animal (ESA) or psychiatric service dog (PSD) letter from a licensed therapist ASAP. 12,000+ customers have trusted the service to date. Plus, you get a full refund if your letter doesn’t work.

To be an emotional support animal, both you and your pet must meet certain requirements. You will need to complete a pre-assessment to determine if you qualify.

After completing the pre-assessment, ESA Pet matches you with a therapist. You pay $139 to $154 for an ESA letter, depending on whether you want to use the letter for housing, travel, or both.

An ESA or PSD letter requires airlines to let you fly with your animal without extra fees. It also prevents landlords from denying your animal or charging extra fees. It’s a legal, ADA-compliant way to protect both you and your emotional support animal.

ESA Pet is an online company based in Puerto Rico.

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ESA Pet Benefits

Some of the benefits of ESA Pet include:

  • Complies with state and federal laws
  • Licensed and vetted therapists specializing in pet therapy
  • Get the letter within 24 to 48 hours of the appointment
  • Hassle-free, online process
  • Moneyback guarantee
  • Trusted by 12,000+ customers to date

Get a legitimate ESA letter for housing or travel in just 48 hours!

How Does ESA Pet Work?

ESA Pet is designed to give you a legitimate ESA or PSD letter in three steps:

Step 1) Free Pre-Screening: Is your pet eligible for an ESA or PSD letter? Complete the online quiz at ESAPet.com. Answer a few questions about yourself and your pet to check your eligibility.

Step 2) Purchase a Letter, then Connect with a Therapist: You pay for your ESA / PSD letter online. Then, a licensed ESA Pet therapist reaches out within 24 to 48 hours of your purchase. The therapist reviews your application, determines eligibility, and provides a letter if appropriate.

Step 3) Receive Your Letter: If the therapist approves your ESA / PSD letter, the therapist uploads the letter to your user portal within 24 to 48 hours of your consultation (unless you live in Arkansas or California, which has a 30-day turnaround period).

After completing the three steps, you have a legal ESA / PSD letter from a licensed therapist. That letter has been written with a specific, comprehensive understanding of pet therapy laws. All ESA Pet letters are written to be 100% compliant with state and federal laws, giving you the highest possible chance of bringing your pet anywhere.

What is an ESA Letter?

An emotional support animal (ESA) letter verifies a pet provides therapeutic support to someone with mental or emotional disabilities.

If you have stress, anxiety, depression, or other mental and emotional disabilities, for example, and an animal helps with these symptoms, then you may qualify for an ESA letter.

An ESA letter:

  • It is issued by a licensed mental health professional
  • Certifies an individual’s need for an emotional support animal (ESA)
  • Serves as an official document
  • Verifies the individual’s mental or emotional disability
  • Recommends the presence of an emotional support animal as part of a treatment plan for that disability
  • Allows individuals to travel or find housing with a pet

ESA Letters vs. PSD Letters

ESA Pet’s therapists can provide either emotional support animal (ESA) Letters or psychiatric service dog (PSD) letters. What’s the difference?

An emotional support animal letter verifies an animal provides therapeutic comfort to an individual and does not require special training. For example, if your dog or cat provides comfort to you without completing a formal training program, it may qualify for an ESA letter.

A psychiatric service dog (PSD) letter is specifically for dogs who have completed training to help with psychiatric conditions. Some dogs are trained to alert owners of low blood sugar, an upcoming panic attack, or other medical events.

ESA Pet’s therapist reviews your condition and your pet to determine whether an ESA letter or PSD letter may be more appropriate.

Take our 2-minute quiz to see if your pet qualifies for an ESA letter today.

ESA Pet Qualification Requirements

An ESA letter can make finding housing or traveling with a pet easier. However, they’re not automatically available to all pet owners or pets.

Instead, an ESA Pet therapist assesses your psychiatric state and analyzes your pet before deciding whether or not to write an ESA letter.

Some of the things a therapist considers before writing an ESA or PSD letter include:

  • The individual should have one or more mental health conditions – like anxiety, depression, PTSD, or others
  • The presence of the animal should help alleviate those mental health conditions
  • The pet should also have the right temperament, behavior, and bonding potential
  • The pet must also have vaccination records and be overall suited for a living environment
  • After analyzing all of these requirements on a case-by-case basis, the therapist decides whether to write an ESA letter.

PSD Letter Qualification Requirements

ESA Pet also writes psychiatric service dog (PSD) letters with help from licensed therapists.

Contrary to what people believe, buying a service dog license, vest, or ID doesn’t qualify your dog as a psychiatric service dog. Instead, only a licensed therapist can legitimately certify your dog as a PSD.

To receive a PSD letter from ESA Pet, a therapist licensed in your state will consider requirements like:

  • The individual must have a diagnosed psychiatric disability based on ADA requirements
  • The service dog must be trained to help manage one or more symptoms of that disability, and the individual must have proof of that training.
  • The disability must substantially limit one or more major life activities. For example, it might impact one’s ability to sleep, concentrate, interact with others, or look after oneself.
  • The individual must demonstrate that having the PSD would alleviate symptoms of the condition.
  • Qualifying mental health conditions could include depression, schizophrenia, psychotic disorders, bipolar disorder, anxiety disorders, autism, or OCD, among others.

Secure your ESA or PSD letter hassle-free from a licensed therapist online.

Advantages of an ESA / PSD Letter

Why get an ESA or PSD letter? Do you really need an ESA or PSD letter?

Some of the advantages of having a letter from a certified therapist include:

  • Travel Without Extra Fees: An ESA / PSD letter allows you to travel more easily with your furry friend. You may be able to take a train, bus, or airplane with your pet, for example, with a PSD travel letter. A PSD travel letter allows you to fly with your service dog with no extra fee.
  • Secure Housing: An ESA letter prevents a landlord from denying your pet. It also prevents your landlord from charging extra for your pet.
  • Book Vacation Properties: An ESA / PSD letter can help you secure vacation rentals, Airbnbs, and other short-term properties.
  • Protect Disability Rights: If you have a qualifying emotional or psychiatric condition, then an ESA / PSD letter could help protect your disability rights. For example, it allows you to access more housing and travel options with your furry companion than you would without it. The Americans With Disabilities Act (ADA) and Air Carrier Access Act (ACAA) have specific language protecting your rights as a person with a disability, protecting you from discrimination.
  • Remove Weight & Breed Restrictions: A valid ESA / PSD letter can remove weight and breed restrictions on your pet when traveling or finding housing. If someone tries to tell you a certain breed or weight of dog isn’t permitted, for example, then you can show them the ESA / PSD letter.
  • Peace of Mind, Confidence, & Freedom: Many people like having an ESA / PSD letter simply because it gives them peace of mind, confidence, and freedom. You can relax knowing you can travel and find housing with your pet, for example, and get the support you need anywhere you go.
  • Improved Emotional & Psychiatric Symptoms: The biggest advantage of an ESA / PSD letter is an improvement in emotional and psychiatric symptoms. When you can take your emotional support animal or psychiatric service dog to more places, you can experience an improvement in emotional and psychiatric symptoms wherever you go.

Travel with your pet fee-free! Get your ESA letter fast with ESA Pet.

ESA Pet Features

Why work with ESA Pet? What’s the difference between ESA Pet and other emotional support animal letter providers?

Here are some of the features that separate ESA Pet from competitors:

  • Legally Recognized ESA Letter: ESA Pet’s therapists are familiar with state and federal laws for emotional support animals. They can write a legally-recognized ESA letter to help you bring your pet anywhere.
  • 100% Compliancy: According to ESAPet.com, the company’s letters “will be 100% compliant with state and federal laws.” In fact, the company “can guarantee” 100% compliance.
  • Backed by 12,000+ Customers: Pet owners across the United States have used ESA Pet to receive legitimate letters for their emotional support animals.
  • Valid for One Year: Your ESA Pet letter is valid for one year from the date the therapist signs it.
  • 2-Minute Assessment: Is your pet eligible to be an emotional support animal? Take the ESAPet.com assessment to find out. The assessment can be completed in under two minutes and asks basic questions about your pet and your health.
  • Receive a Letter Within Days: After you complete the online quiz, you can connect with a therapist within 48 hours or less. If the therapist approves your request, you can receive a letter within 48 hours of your meeting. Within days, you could have a legal ESA pet letter in your email inbox.
  • ESA or PSD Letters Available: ESA Pet offers both emotional support animal (ESA) or psychiatric service dog (PSD) letters, depending on your situation. These letters help you travel or secure housing with your pet. A therapist can help you decide if one letter or another may be the right choice.
  • Usable for Housing: If you have issues finding housing with your pet, then an ESA letter can help. The Fair Housing Act (FHA) protects people with emotional and psychiatric disabilities – including their right to own a pet. A valid ESA letter from a licensed therapist prevents landlords from denying your pet. It also prevents landlords from charging higher fees for your pet. ESA Pet’s letters are compliant with Fair Housing Act regulations.
  • Usable for Air Travel: Per the Air Carrier Access Act, airlines cannot charge extra to someone with a disability who wishes to bring a qualifying pet on board. ESA Pet’s ESA letters are usable for air travel and comply with the Air Carrier Access Act.
  • HIPAA Compliant: ESA Pet takes patient privacy seriously and complies with HIPAA regulations.
  • Multiple ESA Letters Available: After you speak to a therapist through ESA Pet, you could obtain ESA letters for multiple animals. A mental health professional must individually approve each pet. However, you could receive multiple ESA letters through ESA Pet.
  • Certified & Licensed Mental Health Professionals: ESA Pet’s therapists are licensed professionals certified by their state’s governing board. They have completed strict requirements that allow them to practice psychiatric therapy in their state.

Get your ESA letter approved or get a full refund – guaranteed!

Where to Use Your ESA Pet Letter

Your ESA Pet letter complies with state and federal laws, allowing you to bring your emotional support animal into certain housing or travel situations.

Some of the areas you can use your ESA Pet later include:

  • All housing arrangements
  • Rentals, vacation homes, Airbnbs
  • College dorms
  • Travel (on trains, buses, or planes)

Some sign up for ESA Pet after they receive a notification from a housing agency of an ESA letter requirement. Others sign up for ESA Pet before traveling to ensure they can bring their emotional support animal with them.

ESA Pet Reviews: What Do Customers Say?

ESA Pet is one of the leading online ESA / PSD letter services. According to its official website, 12,000+ people have used ESA Pet to receive letters to date.

Here are some of the reviews shared by verified users, review aggregator websites, and major media sources online:

Trustpilot has an average score of 4.7 stars out of 5 for ESA Pet, with 95+ reviews. Most customers, 93% of all reviewers, give the service a 5-star rating.

Most Trustpilot users find that ESA Pet worked as advertised, providing a therapy letter surprisingly fast.

The few complaints about ESA Pet come from people who had to wait a few extra hours for a therapist. ESA Pet claims to connect you with a therapist within 48 hours. In fact, you can request a refund if you haven’t received your appointment within 48 hours.

Some users also complain about the refund process, which deducts a significant fee ($45 to $60) from your payment, even if you’re unhappy with the service. The company may not always provide a full cash refund if you’ve already completed your therapy appointment.

Reddit communities like r/service_dogs are often wary of ESA letter websites, as many of these websites are scams. Some Redditors claim you should have a multi-year relationship with a therapist, for example, before getting an ESA / PSD letter. ESA Pet insists it’s a legitimate service that provides ESA letters to comply with the Fair Housing Act, the Air Carrier Access Act, and HIPAA regulations.

Many compare ESA Pet to other popular ESA letter websites like Pettable, finding the company offers comparable service at an affordable price.

Overall, most ESA Pet users are happy with the service and how it works. They found they received the ESA / PSD letter they expected in a timely manner with minimal hassle online.

Bring your emotional support animal anywhere with a legal ESA letter.

ESA Pet Pricing

ESA Pet charges $139 to $154 for an ESA letter, depending on where you need to use the letter:

  • Housing ESA Letter: $139
  • Travel ESA Letter: $139
  • Housing & Travel ESA Letter: $154

Some housing agencies require your therapist to complete additional paperwork to approve your ESA letter. If your housing agency has notified you of this additional paperwork, then you may need to pay an extra fee for your ESA Pet letter to be compliant:

Additional Housing Agency Documentation (If Necessary): +$59

After you pay for your letter online, an ESA Pet therapist contacts you within 48 hours to schedule an appointment. Then, you will receive your letter via email, if appropriate, within 48 hours of the conclusion of your appointment.

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ESA Pet Refund Policy

Generally, ESA Pet letters are final sales. However, you may be able to receive a whole or partial refund in some situations:

If a therapist denies your request for an ESA / PSD letter, you can receive a partial refund ($65.50 for one letter purchase or $74.50 for two letter purchases).

If a therapist does not contact you within two days of checking out online, then you will receive a full refund.

If you were assessed by a therapist and approved for the letter you requested, you are not eligible for a refund.

If you were dissatisfied with ESA Pet’s service, then you may be eligible for a refund on a case-by-case basis.

ESA Pet also provides refunds for duplicate charges.

Learn more about the ESA Pet refund policy on the official website, or contact customer service at hello@esapet.com to request a refund.

Protect your pet rights with a valid ESA letter from a licensed therapist.

About ESA Pet

ESA Pet is a subsidiary of UP Venture Media. The company was founded to connect pet owners with the letters they need to legally bring emotional support pets anywhere.

Today, ESA Pet partners with licensed mental health professionals specializing in emotional support animals. Therapists are familiar with all relevant state and federal laws, allowing them to write an appropriate letter for you.

ESA Pet is headquartered in Puerto Rico. The company’s team includes a veterinarian.

You can contact ESA Pet and the company’s customer service team using the following:

  • Email: hello@esapet.com
  • Telephone: 1-415-404-7355

Customer service is available from 9 am to 5 pm EST.

Final Word

ESA Pet, found at ESAPet.com, makes it easy to get legitimately, legally compliant ESA / PSD letters online.

Complete an online quiz to determine eligibility. Then, ESA Pet connects you with a therapist licensed in your state. That therapist reviews your case and assesses your animal, then writes an ESA or PSD letter if appropriate.

To learn more about ESA Pet or to sign up today, visit the official website.

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